Question 1

What are Angelpoints and how do they work?

Accepted Answer

Angelpoints are the exclusive digital currency powering the MyAngels Escorts platform. Think of them as your all-access pass to premium advertising features. Once you create your account, you can purchase Angelpoints through our secure payment system. These points can then be used to post new advertisements, renew existing listings, boost your profile visibility, and unlock VIP features. The Angelpoint system offers flexibility and transparency - you always know exactly what you're spending and what you're getting in return. Visit our Pricing page to explore our comprehensive packages designed to suit every budget and advertising need.

Question 2

How can I spend my Angelpoints effectively?

Accepted Answer

Angelpoints offer versatile spending options to maximise your advertising impact. Primary uses include: posting new advertisements across our platform, renewing expired or expiring listings to maintain visibility, boosting your profile to appear at the top of search results, upgrading to VIP status for premium placement and enhanced features, and purchasing add-ons like featured slots or highlighted listings.

**Pro tip:** Strategic boosting during peak hours (evenings and weekends) can significantly increase your profile views. We recommend maintaining a balance of Angelpoints for quick renewals and spontaneous promotional opportunities.

Question 3

How do I find escorts with verified profiles?

Accepted Answer

Verified profiles are your assurance of authenticity on MyAngels Escorts. Look for the blue verified badge displayed next to the escort's name on profile cards and detail pages. This badge indicates the advertiser has successfully completed our photo verification process, confirming their identity matches their listed photos. While verification is optional, we strongly encourage all advertisers to complete this process as verified profiles typically receive 3-5 times more enquiries than unverified listings. You can filter search results to show only verified profiles using our advanced search filters.

Question 4

What is the photo verification process?

Accepted Answer

To get verified, simply take a clear photo of yourself holding a white piece of paper with your #Username, today's date, and 'MyAngels Escorts' written on it — make sure your face and the date are clearly visible.

**Helpful Tips:**

- Use good lighting so the text on the paper is easy to read.
- Make sure both your face and the handwritten text are in focus.
- Photos are reviewed within 24-48 hours.
- Verification photos are kept strictly confidential and never published.

Question 5

Why does every photo change require review?

Accepted Answer

We understand this may seem like an extra step, but our photo review process serves several critical purposes that ultimately benefit you:

**Copyright Protection:** We verify that uploaded images don't infringe on copyright laws, protecting both you and intellectual property holders from legal complications.

**Content Compliance:** Reviews ensure all photos meet our community guidelines and legal requirements, maintaining a professional platform environment.

**Fraud Prevention:** This process helps prevent impersonation and the use of stolen images, protecting your reputation and our community's trust.

**Swift Processing:** Our dedicated review team typically completes photo reviews within 5-15 minutes during business hours. We prioritise quick turnaround to minimise any disruption to your advertising. Thank you for your patience and understanding - this process helps maintain MyAngels Escorts as a trusted, high-quality platform.

Question 6

How long do advertisements remain active?

Accepted Answer

Advertisement duration depends on your chosen package, offering flexibility for different needs:

**Package Options:**
- **1-Day Package:** Perfect for special events or testing the platform
- **7-Day Package:** Ideal for short-term campaigns or visitors to a new city
- **14-Day Package:** Great balance of visibility and value
- **30-Day Package:** Maximum exposure for serious advertisers (most popular)

**Important Details:**
- You'll receive an email reminder 1 day before expiration
- Renewing your ad immediately returns it to the top of recent listings
- Expired ads remain accessible in 'My Ads' for up to 12 months
- You can renew expired ads at any time within that period
- Early renewal is available and recommended to maintain momentum

Question 7

Can I create multiple escort profiles?

Accepted Answer

Absolutely! MyAngels Escorts supports multiple profiles under a single account, providing ultimate flexibility for your advertising needs. This feature is particularly useful if you:

- Offer distinctly different services that warrant separate profiles
- Work in multiple cities and want location-specific listings
- Want to test different presentation styles
- Manage profiles on behalf of others (agency accounts)

**Each profile is fully independent:**
- Separate editing and customisation options
- Individual renewal and expiration dates
- Independent boost and VIP settings
- Unique statistics and performance tracking

Simply navigate to 'My Ads' and click 'Create New Ad' to add another profile. There's no limit to the number of profiles you can maintain.

Question 8

How do I temporarily hide or permanently delete my listing?

Accepted Answer

We provide flexible options to manage your listing visibility:

**Option 1 - Hide Your Listing (Temporary):**
- Navigate to 'My Ads' in your dashboard
- Click the 'Hide' button on the relevant listing
- Your ad becomes invisible to the public but remains in your account
- Perfect for holidays, breaks, or when fully booked
- Unhide anytime to instantly restore visibility
- Note: Hiding does not pause or extend your ad duration

**Option 2 - Delete Your Listing (Permanent):**
- Access 'My Ads' and select the listing
- Click 'Delete' to permanently remove the advertisement
- All associated data will be erased
- Deleted ads cannot be recovered

**Recommendation:** If you're uncertain, always choose 'Hide' first. You can always delete later, but you cannot undo a deletion.

Question 9

How often can I update my advertisement profile?

Accepted Answer

There are absolutely no restrictions on profile updates! We encourage you to keep your profile fresh and current. You can modify the following at any time:

- **Personal Details:** Name, age, measurements, and physical descriptions
- **Service Information:** Services offered, rates, and availability
- **Photos:** Add, remove, or reorder your gallery (subject to review)
- **Contact Details:** Phone number, preferred contact methods
- **Location:** City, area, and incall/outcall availability
- **Schedule:** Working hours and availability calendar

**Pro tip:** Regular profile updates—especially fresh photos every few weeks, adjusted rates seasonally, and a current availability calendar—help maintain client interest and improve visibility. Respond promptly to any update requests from our team to ensure your listing stays compliant and competitive.

Question 10

What should I include in my service description?

Accepted Answer

A compelling service description can significantly increase enquiries. Here's our recommended structure:

**Essential Elements:**
- Brief, engaging introduction about yourself
- Clear list of services you offer
- Your availability (days, hours, advance booking requirements)
- Incall and/or outcall preferences
- Preferred contact method and response times
- Any special skills, languages spoken, or unique offerings

**Best Practices:**
- Write in a friendly, professional tone
- Be specific but avoid explicit language that violates our guidelines
- Highlight what makes you unique
- Include any special rates or packages
- Mention if you're verified or willing to verify

**Avoid:**
- Explicit or graphic sexual descriptions
- False claims or misleading information
- Defamatory content about others
- Contact details in the description (use designated fields)

Question 11

What happens if my ad doesn't meet platform standards?

Accepted Answer

We maintain high-quality standards to ensure MyAngels Escorts remains a trusted, professional platform. If your advertisement requires attention:

**Our Process:**
1. You'll receive an email notification explaining the specific issue
2. Your ad may be temporarily suspended pending modifications
3. Clear guidance will be provided on required changes
4. Once you've made corrections, submit for re-review
5. Approved ads are restored immediately

**Common Issues We Flag:**
- Photos that don't meet quality or content guidelines
- Descriptions containing prohibited content
- Misleading or inaccurate information
- Missing required profile fields

**Our Commitment:**
We work collaboratively with advertisers rather than taking punitive action. Our goal is to help you succeed within our guidelines. Our support team is available to answer questions and provide guidance throughout the process.

Question 12

What content is prohibited on MyAngels Escorts?

Accepted Answer

To maintain a safe, legal, and professional environment, we strictly prohibit:

**Absolutely Forbidden:**
- Explicit or pornographic images/videos
- Any content involving minors or appearing to involve minors
- Content promoting illegal activities
- Human trafficking or coercion-related content
- Drug-related content or promotion

**Not Permitted:**
- False, misleading, or deceptive information
- Scam attempts or fraudulent behaviour
- Defamatory statements about other users or competitors
- Stolen or copyrighted images without permission
- Discriminatory or hate-based content
- Excessive explicit language in descriptions

**Consequences:**
Violations may result in content removal, account suspension, or permanent ban depending on severity. Serious violations will be reported to appropriate authorities. We have zero tolerance for content that endangers any individual.

Question 13

How do I report a problematic listing?

Accepted Answer

Your vigilance helps us maintain platform integrity. If you encounter concerning content:

**How to Report:**
1. Note the Ad ID (found at the top of every listing page)
2. Email support@myangelsescorts.com with:
   - The Ad ID number
   - Detailed description of your concern
   - Any screenshots if relevant

**What We Investigate:**
- Suspected fake profiles or stolen images
- Abusive, offensive, or discriminatory content
- Potential scams or fraudulent behaviour
- Underage content (treated with highest priority)
- Harassment or threats

**Criminal Activity:**
For serious crimes including suspected human trafficking, sexual exploitation, or violence, please contact local police immediately. You may also report to us, and we will cooperate fully with law enforcement investigations.

**Confidentiality:**
All reports are treated confidentially. Your identity will never be shared with the reported party.

Question 14

How are disputes between users handled?

Accepted Answer

MyAngels Escorts operates as an advertising platform and directory service - we do not facilitate, arrange, or participate in meetings between users. Therefore:

**Our Position:**
- We cannot mediate disputes arising from private arrangements
- All interactions between users are conducted at their own discretion and risk
- We have no involvement in financial transactions between users
- Services advertised are solely the responsibility of the advertiser

**Our Support:**
While we cannot resolve disputes, we can:
- Investigate platform-related complaints (e.g., misleading ads)
- Remove or suspend accounts violating our terms
- Provide guidance on best practices
- Report criminal matters to authorities when appropriate

**Recommendations:**
- Always verify profiles before meeting
- Communicate clearly about expectations
- Meet in safe, public locations first when possible
- Trust your instincts - if something feels wrong, it probably is

For persistent platform-related issues, contact support@myangelsescorts.com.

Question 15

Can I get a refund if I change my mind after purchasing?

Accepted Answer

We understand that circumstances change, but our refund policy is necessarily strict to ensure fair service for all users:

**No Refund Situations:**
Once your advertisement goes live on MyAngels Escorts, refunds are not available for:
- Change of mind or preference
- Dissatisfaction with the service after use
- Finding alternative advertising elsewhere
- No longer needing the advertising service
- Personal circumstances changing

**Why This Policy Exists:**
Digital advertising services begin delivering value immediately upon publication. Unlike physical products, we cannot 'return' the exposure and visibility your ad receives once live.

**Before Purchasing:**
We encourage you to thoroughly review our packages, read all terms, and contact support with any questions before making a purchase. Our team is happy to help you choose the right option for your needs.

Question 16

What situations make me ineligible for a refund or replacement?

Accepted Answer

Beyond standard change-of-mind scenarios, refunds and replacements are not available when:

**Ineligibility Criteria:**

**(a) Terms Violation:**
You have breached our Advertiser Terms & Conditions or any applicable laws and regulations. This includes posting prohibited content, providing false information, or engaging in fraudulent activity.

**(b) Instruction Issues:**
You requested specific advertising configurations against our professional advice, or provided unclear or contradictory instructions that we followed in good faith.

**(c) Service Availability:**
Any of our products or services are temporarily unavailable due to technical maintenance, updates, or circumstances beyond our control. We do not compensate for brief, unplanned outages.

**Important Note:**
These criteria are assessed on a case-by-case basis. If you believe special circumstances apply to your situation, please contact our support team to discuss.

Question 17

How do I request a replacement or refund?

Accepted Answer

If you believe you have a valid claim for a replacement or refund, follow this process:

**Step 1 - Act Quickly:**
Contact us as soon as possible - ideally BEFORE your advertising goes live or your membership becomes active. Early notification significantly improves our ability to help.

**Step 2 - Gather Information:**
Prepare the following details:
- Your account email and username
- The specific advertisement or service in question
- Date of purchase and transaction reference
- Detailed explanation of the issue
- Any supporting evidence (screenshots, error messages)

**Step 3 - Submit Your Request:**
Email support@myangelsescorts.com with 'Refund/Replacement Request' in the subject line, including all information gathered above.

**Step 4 - Await Response:**
Our team will acknowledge your request within 2 business days and provide a full response within 30 days.

**Tip:** The more detail you provide upfront, the faster we can process your request.

Question 18

How long does the refund or replacement process take?

Accepted Answer

We are committed to handling all requests fairly and thoroughly:

**Timeline:**
- **Initial Acknowledgement:** Within 2 business days
- **Investigation Period:** Up to 30 days from request date
- **Final Decision:** Communicated within the 30-day period
- **Processing (if approved):** 5-10 business days for refunds

**What Happens During Investigation:**
A MyAngels Escorts representative will:
- Review all submitted documentation
- Examine your account history and the specific transaction
- Assess the claim against our policies
- May contact you for additional information
- Make a determination based on all available evidence

**Our Approach:**
We reserve the right to authorise refunds, replacements, or account credits on a case-by-case basis. Each situation is unique, and we aim to find fair solutions while maintaining consistent policy application.

**Expedited Requests:**
Urgent cases involving billing errors or duplicate charges are typically resolved within 5-7 business days.

Question 19

Am I responsible for services already used before my refund request?

Accepted Answer

Yes, this is an important aspect of our refund policy:

**Your Liability:**
You acknowledge and agree that you are responsible for any advertising services rendered before we receive and fully process your replacement or refund request. This includes:
- Days of advertising already displayed
- Boost features already activated
- VIP placement already provided
- Any other services already delivered

**How This Affects Refunds:**
If a refund is approved, MyAngels Escorts will calculate and deduct the proportional value of services already rendered. For example:
- If you purchased a 30-day ad and request a refund on day 10, you may receive a refund for the remaining 20 days only
- Boost credits already used cannot be refunded
- One-time activation fees are non-refundable

**Transparency:**
Any deductions will be clearly itemised and explained in our response to your request.

Question 20

If my replacement is approved, how long do I have to make changes?

Accepted Answer

When a replacement request is authorised, the following process applies:

**Replacement Procedure:**

**Step 1 - Suspension:**
Your current advertising will be temporarily suspended from public view.

**Step 2 - Update Window:**
You will have **seven (7) business days** to make all necessary changes to your advertisement.

**Step 3 - Submission:**
Once changes are complete, submit your updated ad for review.

**Step 4 - Reactivation:**
Upon approval, your refreshed advertisement will go live immediately.

**Important Notes:**
- Business days exclude weekends and public holidays
- The 7-day window begins from the date of replacement authorisation
- Extensions may be granted in exceptional circumstances (contact support)
- Failure to update within the window may result in forfeiture of the replacement

**Recommendation:**
Prepare your updated content in advance so you can make changes quickly once authorised.

Question 21

What information should I include in my refund or replacement request?

Accepted Answer

Complete, detailed requests are processed faster and more effectively. Please include:

**Required Information:**
- **Account Details:** Registered email address and username
- **Transaction Reference:** Order number, date, and amount paid
- **Service Details:** Specific advertisement ID or membership affected
- **Issue Description:** Clear, detailed explanation of the problem
- **Desired Outcome:** Whether you prefer a refund, replacement, or credit

**Supporting Evidence (if applicable):**
- Screenshots showing errors or issues
- Email correspondence related to the issue
- Evidence of duplicate charges
- Any other relevant documentation

**Helpful Details:**
- Timeline of events leading to the issue
- Any previous communication with our support team
- Your preferred resolution and reasoning

**Format Tip:**
Organise your request clearly with headers or bullet points. This helps our team understand and address your concerns efficiently.

Send all requests to: support@myangelsescorts.com

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